Appointment Policies

Please show up on time to your appointments. If you are running late, please notify. If you are more than 20 minutes late your appointment may have to be rescheduled. Your deposit will not be refundable at this point.

All Appointments require a £10 non-refundable deposit to secure your slot. This will be deducted from your treatment price on the day. 

No removal or filling of Extensions that have been done elsewhere. This is due to the fact we do not know exactly what products they used. I will remove simple Gel polish manicures. 

We do not offer refunds for services; you are encouraged to make known if you do not like something during your appointment, so we can fix it. 

I am happy to fix any nails free of charge before 2 weeks is up.

If you require an infill and re-balance it can be done at the 2/3 week mark. Anything after this will be the price of a full set.

Please be prepared to allow nail appointments to run overtime; I want to provide you with the best outcome. Detailed nail art will extend your appointment time. 

Payment Method for Appointments: Only accepting Cash or Internet Bank Transfer after service is complete.

Thank you for your patience and understanding.

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