Refunds and Returns Policy

 

Product Refunds

We offer a No-Refund Exchange Policy.

 

Product Exchanges

We will replace items only if they arrive defective or damaged. Used items will not be eligible for exchange. Items must be in original condition with all original packaging and additions.

You are responsible for ordering the correct sizes. There is a sizing chart on our website for you to refer to. I will happily exchange your item(s) if there has been a sizing mistake on my part. 

Please note that sizes may vary depending on the nail tips used in each set. This information will always be updated and available on our Sizing page. 

If you need to exchange your item, send us an email at info@sabzglam.com

 

Shipping Your Items For Exchange

When returning a product, send us an email at info@sabzglam.com to receive the full Return Address.

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Payment methods for product purchase: Paypal OR Bank Card Payment.

Paypal privacy policies can be viewed here 

Stripe privacy policies can be viewed here

Our Shipping

SabzGlam is a UK based company. We offer World Wide Shipping of all our products. Time taken to receive your item, as well as shipping cost will depend on your location, and is calculated at checkout.

We aim to dispatch all orders within 3-5 working days. Simple designs are likely to be dispatched earlier than 3 days, however more intricate designs may take take up to 5.

We do not cover any possible customs fees if you are ordering from outside the UK.

SABZGLAM.COM Privacy Policy

Who we are

Our website address is: https://www.sabzglam.co

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websitesArticles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Need help?

 

Contact us at info@sabzglam.com for any queries you may have.